When I checked out of the Westin Hotel, (this past BlogHer experience) I had additional charges on my bill.
You know the little refrigerator in the rooms? Stocked with drinks, cute little bottles of booze? Chips, nuts, candy bars, etc.? Well my bill reflected I had had a food fest all weekend! There were like $60 in charges. Hu?????
I questioned at the desk and said in fact, I never took one thing from there. Sure I moved a few things around to put my water bottles in there. I picked up the booze bottles, just because they were cute. I read the labels on the nuts and trail mix before deciding against them.
I touched them.
That's why the fee. (They adjusted it off my bill.) Everything is on a sensor. Who would have thought? Each item I picked up was tallied as a purchase. I assumed housekeeping monitored the refrigerator daily, restocked when necessary, and reported items taken. Not so.
Did you know that?
